Helping companies scale without breaking their people, structure or performance

TalentLab Consultancy was founded to support businesses as they scale—helping them build organisations that are structured, aligned and able to perform under pressure.


We work with companies navigating growth, complexity and change, ensuring that people, leadership and operations evolve alongside the business and the wider environment in which it operates.

  • TalentLab Consultancy is led by Amy Mercer, who brings over 20 years of experience across people, operations and executive leadership, including operating at COO level within complex and fast-paced environments.

    Her background spans creative and technology-driven industries, where organisations are continually adapting to new tools, new ways of working and shifting market conditions.

  • Our approach combines strategic thinking with hands-on delivery.

    We work closely with founders and leadership teams to translate business goals into practical organisational structures—ensuring that people, performance and operations are aligned, and able to adapt as the business evolves.

    • Founder-led businesses

    • Scaling organisations

    • Creative, technology and high-growth environments

    • Companies experiencing growth, change or operational pressure

  • Depending on the needs of the business, TalentLab Consultancy works either directly or through a network of experienced associates—allowing us to scale support and bring in the right expertise where needed.

    This flexible model enables us to respond to a wide range of challenges—from growth and organisational design to more complex or transitional situations.

  • We partner with organisations in person and remotely across the UK, US, India and beyond.